Last Updated: 01.01.2026
1. Introduction ServClean (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.servclean.biz and use our booking and service platforms.
2. Information We Collect We collect information that you provide directly to us, including but not limited to:
Personal Identification Information: Name, email address, phone number, and physical address.
Booking and Service Details: Property square footage, service type, requested add-ons, access instructions, and special requests.
Payment Information: Billing address and payment card details (processed securely by our third-party payment processor).
Communications: Records of your correspondence with us.
3. How We Use Your Information We use the information we collect solely for the purpose of scheduling services, communication, and business operations, including:
To provide, schedule, and invoice for cleaning services.
To process your transactions and send related information.
To communicate with you about your bookings, updates, and support.
To send administrative messages, service updates, and policy changes.
For internal purposes such as data analysis and improving our services.
ServClean collects customer information solely for the purpose of scheduling services and communication. Customer data is not sold or shared with third parties for marketing purposes.
4. Sharing of Your Information We do not sell or rent your personal information to third parties. We may share information in the following limited circumstances:
With trusted service providers who assist our operations (e.g., payment processing, scheduling software) under strict confidentiality agreements.
If required by law, regulation, or legal process.
To protect the rights, property, or safety of ServClean, our employees, clients, or others.
5. Photo & Documentation As stated in our Terms of Service, ServClean may take before-and-after photos for quality assurance and documentation purposes. Photos will not be shared publicly without client consent.
6. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage is 100% secure.
7. Your Choices You may update your personal information or opt-out of non-essential communications by contacting us at [email protected].
8. Policy Updates We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: (916) 202-3807
